R.K. HendersonAI leader · data scientist
Gate 04 · Measurement · Stage 07 · Workbench

Monitor the decision, and retire the model on purpose

Models rarely fail loudly. The environment moves, the metric keeps looking fine for a while, and the decision quietly gets worse. Monitoring is a plan for noticing, and a trigger for stopping.

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01

Monitor the outcome the brief named

Track the decision metric from the decision brief, not only model accuracy. Accuracy can hold while the decision gets worse, and the reverse.

AskWhich number says the decision is better?
02

Watch inputs, scores and overrides too

Shifts in inputs and score distribution are early warnings; a rise in overrides is the people closest to the work telling you something.

AskWhat changes before the outcome does?
03

Set the alert line and the retirement trigger now

An alert says look closer; a trigger says stop. Write both as numbers while nobody is attached to the result.

AskAt what point do we act, and how?
04

Choose how often to look

The gap between the start of a decline and the check that catches it is lost performance. Look at the cadence of the decision, not the convenience of the dashboard.

AskHow long can a decline run unnoticed?
05

Check the metric itself

Once a measure is a target it starts to separate from the outcome. Pair it with a sample reviewed by hand and a second measure that is harder to move.

AskWould we notice if the number were being gamed?
06

Retire on purpose

When the trigger fires, switch the model off or replace it, record why, and archive the one-pager. Retirement is an outcome of the process, not a failure of it.

AskWhat happens the day the trigger fires?

Checklist

Common failure modes

  • Monitoring accuracy on stale labels while the decision drifts.
  • Alerts nobody owns.
  • No retirement trigger, so the model runs until someone remembers it.

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